FAQ

  • Are your products made in Australia?

    We are an Australian owned company with a Sydney based factory where we manufacture a number of our products. All our blinds, curtains, awnings, and security doors are manufactured locally in Sydney. We use Australian materials wherever possible. Customers have a choice of Australian made or quality imported shutters supplied by an Australian company.

  • What are the waiting times for installation of your products?

    We have a normal waiting time of 2-3 weeks for most blinds, curtains, awnings, and security doors. Australian made plantation shutters and roller shutters normally take 4-5 weeks to be installed. Imported plantation shutters are normally ready 6-8 weeks from the date of check measure.

  • Can you provide an estimated quote from house plans?

    Yes, we are happy to provide you with an estimated quotation from your house plans or your window sizes. This can be very useful when you are budgeting for the costs involved in a new build. Just email us your house plans or window schedule together with details of which products you are interested in. Our estimating team will send you a quote together with links to our products to assist you with your selections.

  • What warranty is offered on your products?

    Blind fabrics come with a 5-10 year warranty depending on the range selected. Prowler Proof security doors and grills have a 10-year warranty. There is a 16-year warranty on Amplimesh Supascreen products. Plantation shutters have different warranties. UPF poly shutters attract a 25-year warranty. Basswood has a 5-year warranty, and there is a 10-year warranty on Aluminium shutters.

  • Do your window coverings help reduce electricity costs?

    Our range of window coverings all provide insulation which will help to keep your house cooler in summer and warmer in winter. Plantation and roller shutters in particular both have excellent thermal properties. Our broad range of blockout fabrics are also very effective insulators leading to large savings on your power bills.

  • Do your blinds come with childsafe fasteners?

    All our chain operated blinds come with child safe holders to ensure safety in your home and that they comply with child safety regulations. We also have child safe wand operation for curtains and our vertical blinds. Alternatively, we can motorise most window coverings if you prefer.

  • Do you offer discounted new home packages?

    Yes, we have a range of discounts tailored for new homes. Our aim is to ensure you receive very competitive pricing and terrific value for your window furnishings.

  • What areas do you service?

    We service the Sydney metropolitan area. We are conveniently located close to suburbs in the Hawkesbury, Hills district, Penrith, and North Shore. We are happy to attend areas outside the Sydney metropolitan area for qualified enquiries at our discretion.

  • Do you supply commerical projects?

    We are happy to assist with commercial and government projects. We have supplied builders, developers, aged care homes, government tenders and schools for many years.

  • What is the difference between Poly and Basswood Plantation Shutters?

    There are a few differences between Poly and Basswood Plantation Shutters to consider prior to deciding which type to order. To most people the two types of shutters look the same to the eye. The differences are listed below:

    - Poly Shutters cost about 25% less than Basswood shutters.
    - Basswood shutters are lighter than Poly shutters.
    - Poly shutters are easier to maintain than Basswood shutters.
    - Poly shutters have a limited colour range whereas Basswood shutters can be painted or stained in a large range of colours.
    - Basswood shutters are not suitable for wet areas and in these rooms Poly shutters should be used.
    - Due to the lighter weight Basswood shutters can be made in wider panels than Poly shutters.
    - Poly shutters come with a 25 year material warranty and Basswood shutters come with a 5 year material warranty.
    - Poly shutters are better insulators than Basswood.
    - Poly shutters supplied by Blindman have an aluminium core which gives stability and prevents warping.
    - Basswood is the best choice when wood shutters are desired as they have a strong uniform grain which will not warp.
    - Basswood is a renewable resource and basswood trees are growing faster than they can be harvested.
    - Basswood shutters have a natural warmth and character created from the real wood grain which cannot be replicated by poly.